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A Management Information report showing the campaign and list dialling filters that are available and that have been applied.
The Dialling Filter imposes a filter onto uncalled accounts and allows:
| • | accounts to be called in a particular order, or |
| • | a subset of accounts to be dialled to the exclusion of the rest. |
Each campaign and each list can have a single filter assigned to it but only one filter is ever applied to an account. Where there is a filter on both an account's list and its campaign, the list filter is applied in preference.
Filters also apply to system callbacks, although it should be born in mind that ordering via a filter will have no effect as callbacks are dialled in the order of their callback date and times.
Filters can also be created and used for viewing data on the Manage Data Report. In this case the filter is not associated with either a campaign or a list.
Filters Panel
A list of all dialling account filters along with which campaign or list each is assigned.
| • | Filter - the name of the dialling list filter; |
| • | Data Store - the name of the data store to which this filter applies; |
| • | Campaign - the name of the campaign to which this filter has been applied; |
| • | List - the name of the list to which this filter has been applied. |
From here you can:
| • | Create Filter - click the Create button on the Filters panel to add a new entry (either new or copy); |
| • | Modify Filter - click on the filter name to view or change the properties of an existing entry. |