<Announcements Report

You can view and modify your announcements by navigating to the Announcements Report.  For example, select the Announcements option from the System drop-down menu on the title bar.  Alternatively, click the Announcements button from the Tones tab on the Telephony Properties page.

  Manager_announcements2

 

  Manager_announcements1

You can also get to the Announcements Report via:

the Predictive tab under Campaign Properties;
the Routing Number properties if it contains an Announcement variable
Prompt Statement properties within the CallDirector Editor.