<Sessions Report How to navigate to this page> Typical display>
Manage the properties of an individual outbound agent session.
General Tab
General information regarding this agent session.
• | Session Name - the name of the session (e.g. morning, afternoon, evening); |
• | Session Start Time - the start time for this session; |
• | Session End Time - the end time for this session; |
• | Destination Type - defines which telephone number will be used for callbacks to be made in this session (cyclic for all). |