<Web Chat Routing Report How to navigate to this page> Typical display>
Manage the properties of an individual chat blacklist entry.
General Tab
Details of a Web Chat Blacklist listing.
| • | Description - a textual description of the entry that is being blocked; |
| • | IP Address - if the IP Range box is not ticked, the single IP address to be blocked; |
| • | IP Address Start - if the IP Range box is ticked, the first IP address in the range to be blocked; |
| • | IP Address End - if the IP Range box is ticked, the last IP address in the range to be blocked; |
| • | IP Range - a tick box to determine whether a single entry or a range is to be set. |
Operations
From here you can:
| • | Save - click the Save button to apply the changes. If this is a new entry it will appear on the Web Chat Routing report; |
| • | Delete - click the Delete button to remove the entry. |